Returns & support

Start with the order you placed on eBay.

Need help with a purchase?

Open the relevant order in your eBay purchase history to contact the seller or start the appropriate return request. Check the listing’s return terms and eBay’s applicable process.

Please obtain return instructions before sending a parcel. The correct return address can vary by product.

A question before you order?

Email [email protected] with the product name or SKU.

Nothing on this page limits rights that apply under Australian Consumer Law.